Privacy Policy

Chapter 1
CBC Co., Ltd. fully recognizes the importance of personal information protection in today's highly information-intensive society. Based on the Personal Information Protection Act, the Company has set forth the CBC Privacy Policy as detailed below, and shall make every effort to appropriately protect the personal information in its possession.
The meanings of terms used in this Policy shall be as set forth in the Act on the Protection of Personal Information.
1. Purpose of Use
For the following purposes of use, CBC will acquire and use personal information to the necessary extent through fair and appropriate means:
  1. Perform contracts/agreements, and implement after-sale services;
  2. Receive inquiries, and respond to them;
  3. Notify business negotiations and meetings;
  4. Provide information on products, services, seminars, exhibitions, etc.;
  5. Consider exploring new products and services, and develop and launch them;
  6. Analyze information on customers using products and services and collect statistical data;
  7. Give greetings and notices according to socially accepted norms; and
  8. Achieve the above items and related activities, and other purposes of use clearly stated at the time of acquiring personal information.
In addition, CBC will also acquire and use personal information for operations within CBC Group companies that are related to any of the above items.
2. Provision to Third Parties
Unless any of the following situations applies, CBC shall not disclose to any third party a person’s personal information provided by that person to CBC:
  1. When that person gives prior approval;
  2. When it must be disclosed in accordance with laws and regulations;
  3. When it is necessary for protecting human life, personal body and property, and obtaining consent from that person is not feasible;
  4. When it is especially necessary for improving public health or promoting healthy development of children, and obtaining consent from that person is not feasible;
  5. When it is necessary for assisting a contractor of a government organization in performing work set forth in laws and regulations, and obtaining consent from that person may hinder the execution of such work; or
  6. When personal information is provided as a result of business succession due to a merger, company split, business transfer or other reasons.
3. Joint Use of Personal Information
Personal information acquired by CBC may be jointly used as set forth below.
When it comes to joint use, reasonable security management measures shall be put in place between CBC and a joint user company to safeguard personal information appropriately.
4. Transfer to outside Japan
CBC may transfer your personal information to outside Japan. For the Global Network of CBC, please visit the link: The CBC Network | CBC Co.,ltd.

When CBC provides your personal information to third parties such as business operators outside Japan (including its contractors and joint users), CBC shall provide it upon your approval, unless either of the following situations applies:
  1. When the third party is located in a country that is designated by laws and regulations as having a personal information protection system equivalent to that of Japan.
  2. When the third party has established a system necessary for continuously implementing measures equivalent to those that should be taken by companies handling personal information in Japan. In such case, CBC shall take necessary and appropriate measures to ensure the continuous implementation of those equivalent measures by the third party.
5. Security Management Measures
CBC shall establish an appropriate system for managing personal information in accordance with related laws and regulations, and take appropriate security management measures to respond to risks assumed in terms of personal information protection.
  1. Formulation of a basic policy
    To ensure that personal information is appropriately handled, CBC complies with related laws and regulations and has formulated a basic policy.
  2. Organizational security management measures
    CBC has appointed a person responsible for handling personal information, developed internal regulations concerning the safe handling of personal information, and established a system for reporting to and contacting such responsible person if any instances or signs of non-compliance with laws, regulations or internal regulations are identified.
  3. Personal security management measures
    With respect to precautions for the handling of personal information, CBC regularly provides training to employees.
  4. Physical security management measures
    CBC implements measures to prevent unauthorized persons from accessing personal information.
  5. Technical security measures
    CBC has introduced a framework for performing access control to limit the scopes of persons in charge and personal information databases handled, etc., and protecting an information system for handling personal information against unauthorized access or malicious software originating from external sources.
  6. Ascertainment of external environment
    CBC implements security management measures after ascertaining personal information protection systems in each country where CBC stores personal information.
For names of countries where CBC and CBC Group companies handle personal information, please see The CBC Network | CBC Co.,ltd.
For personal information protection systems, etc., in countries (other than Japan) to which personal information may be transferred, please see the website of Personal Information Protection Commission, Japan indicated below.
Amended Personal Information Protection Act of 2020 / Personal Information Protection Commission (
6. Storage Period
CBC stores your personal information for a period necessary to achieve the purposes outlined at the time of acquiring the personal information. In addition, CBC may store personal information for a longer period, taking into consideration the volume, nature, or confidentiality of information; potential risks of harm arising due to unauthorized use or disclosure; possibility of achieving purposes of use or processing or such purposes to be achieved by alternative means; compliance with applicable laws and tax-based obligations; business needs; and other factors.
7. Compliance with Applicable Laws and Regulations
You have rights under personal information protection laws and regulations in each country. If you live in the EEA (any country included in the European Economic Area) or the UK, CBC processes your personal data in accordance with the General Data Protection Regulation No. 2016/679 (GDPR) or the UK Data Protection Act (DPA). Please see additional provisions described in Chapter 2 APPENDIX (GDPR).
8. Inquiry about Personal Information
If a person makes a request to CBC regarding disclosure, correction, discontinuation of use, erasure, discontinuation of disclosure/provision to a third party, etc. with respect to personal information of that person, CBC shall confirm that such person is identifiable by such personal information and then respond to such request by the method preferred by the person (if no preferred method is specified by the person, the method chosen by CBC), which can be either electronic data or written documents, unless such request is made in accordance with laws and regulations or due to special reasons. Please make a request to the following inquiry desk.

Cookie Policy

What are Cookies?
Some pages on our website use Cookies. Cookies are a function that sends data from the web server to your browser and refers to its contents, but they do not collect any personal information. The use of Cookies can also be disabled via your browser settings.
Purpose of Use
Cookies are used as a reference to understand the usage of the services provided by this website in order to improve our services and to provide services that are better suited to our customers’ interests and needs.
Some cookies are deemed essential to the operation of this website and are required, but no personally identifiable information is stored.
Cookie Settings
For more advanced setting about cookies, please confirm the following.

For a list of cookies used on our website, please confirm the "here".
10. Handling of Links on our Website
On websites, etc., of third parties linked from our website that are not under control of CBC, CBC cannot manage your personal information. Websites linked from our website may independently gather your personal information, so we recommend that you pay sufficient attention to handling your personal information and check the privacy policy of each website.
11. Revision to the Privacy Policy
CBC may revise its Privacy Policy from time to time to align with changes in laws and regulations or for other necessary purposes. In such case, CBC shall publish the revised Privacy Policy on its website without delay and clearly state the final revision date of this Policy.

Final revision date: 1st December 2023
<Company handling personal information>
CBC Co., Ltd.
Masataro Doi, Representative Director President & C.E.O.
2-15-13 Tsukishima, Chuo-ku, Tokyo
Chapter 2
The following additional provisions shall apply to those who are eligible for protection under the GDPR or the UK Data Protection Act (DPA). For terms used in these additional provisions, such as “personal data” and “processing”, please see the definitions in Article 4 of the GDPR. If there is any discrepancy between the provisions of Chapter 1 and those of Chapter 2, the provisions of Chapter 2 shall take precedence.
1. Type of Personal Information to Be Processed
Examples of personal data CBC may request you to submit through its services include:
  • Name;
  • Company name, job title;
  • Country/region, postal code, address, telephone number, fax number;
  • E-mail address;
  • IP address, cookie, access log;
  • Other information necessary for providing services.
2. Legal Grounds for Processing Personal Information
CBC shall process your personal data based on the following legal grounds set forth in the GDPR (Articles 6 and 7):
  • Such processing is necessary to pursue legitimate gains;
  • Such processing is necessary to perform a contract to which you are a party;
  • Such processing is necessary to comply with obligations under laws that CBC must adhere to; and
  • CBC has obtained your prior approval.
3. Transfer of Personal Information to Third Countries, etc.
CBC may transfer a person’s personal information it has acquired in the EU to third countries in order to perform a contract with its customer or take procedures according to the request of such person before the conclusion of a contract. In the case of transfer of personal data to a country for which the European Commission has not adopted an adequacy decision, CBC shall legitimately transfer your personal data by utilizing measures under the standard data protection clause.
4. Rights of Customers
You have the rights indicated below with regard to your personal data that CBC collects and processes.
These rights may be limited, if they infringe on the rights of a third party including those of CBC, as exemplified by the case where CBC accommodates your request, resulting in disclosure of personal data of another person, or if you request CBC to erase information that must be retained as per legal requirements or for CBC's legitimate legal interests. This includes exceptions related to both the GDPR and the local data protection act.

With regard to the processing of your personal data by CBC, you have the right to file an objection with the data protection supervisory organization in the member country where your residence or workplace is located or where a violation of the GDPR occurs.

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